Mi LUMA1.19.3 - App Store

Mi LUMA is LUMA Energy’s new customer app. You can register with a residential or commercial account, the last 4 digits of the social security or employer identification number on the account, and a valid email. However, if you already registered for Mi LUMA web, our online customer portal, there is no need to register again in the app, you can use the same username and password to sign in.

After your first sign in using your username and password, you can choose to use Face Unlock, your fingerprint, PIN or keyboard pattern for future sign-ins, making signing into Mi LUMA easy and quick.

Once signed in, you will see the Dashboard with the current balance of the electric service account your registered. With a single tap, view the Account screen, with all your current account information, including the total amount due and payment due date. View and download your current bill in PDF format. Pay your bill using either a credit card or a bank account. Payments made through Mi LUMA app are credited the same day.

The Mi LUMA app also provides a 12-month history of bills and payments, outage viewing and reporting capabilities, and an extensive set of frequently asked questions (FAQs) to help you in the transition to LUMA Energy. Simply download the free app and begin enjoying the convenience of doing all of this from anywhere 24x7.

Version History New MiLUMA update with improvements and bug fixes:
• Fixed an issue sharing the PDF bill that prevented the share menu from opening on some devices.
• Improvements to the forgot username/password recovery flow.
• Visual adjustments in the Accounts section.
• Other stability and performance improvements. 1.19.3 Sep 11 Fixed duplicate payments when paying from the app.
Improved the payment screen to prevent accidental duplicate submissions.
After a successful payment, Pay Now is temporarily disabled for the same account. 1.19.2 Aug 28 What’s New in this version:
• More reliable Face ID / biometric sign-in
• Share your bill and certificates as PDF without issues
• Outage map and Report Outage button work more consistently
• Clearer session-expired message when you need to sign in again
• Account address now matches the address used for outage reports
• General stability improvements 1.19.1 Aug 26 Dashboard improvements for customers with multiple accounts — tap an account to view its balance and details
Account balance is now easier to read on the Dashboard
Outage map updates for Aguas Buenas and Trujillo Alto
Fixes and improvements to the forgot password experience
General performance and stability improvement
Share botton fixed 1.19.0 Aug 17 Dashboard improvements for customers with multiple accounts — tap an account to view its balance and details
Account balance is now easier to read on the Dashboard
Outage map updates for Aguas Buenas and Trujillo Alto
Fixes and improvements to the forgot password experience
General performance and stability improvements 1.18.7 Aug 14 - Bug fixes and performance improvements 1.18.6 10/31/2025 - Improved warning when there are planned outages
- Bug fixes and performance improvements 1.18.5 09/05/2025 Application enhancements 1.18.4 06/06/2025 - Updates and improvements for reporting an outage
- Bug fixes and performance improvements 1.18.3 12/09/2024 - Resolved an issue that prevented the outage map from loading properly 1.18.2 09/21/2024 Changes and updates to Make a Payment and Payment History. 1.18.1 08/29/2024 Added the ability for users to delete their MiLUMA app login account. Added auto-update feature always have the most current version.

Performance enhancements and bug fixes. 1.18.0 05/06/2024 Ability to remove individual messages from the message center.
Performance updates and enhancements. 1.17.3 12/15/2023 Performance Updates and Enhancements 1.17.2 08/22/2023 Minor bug fixes and performance enhancements. 1.17.1 07/12/2023 Updates to support Hurricane Fiona efforts 1.16.1 09/22/2022 Bug fixes and general improvements 1.16.0 07/14/2022 Notification Center and General App Improvements 1.15.0 07/08/2022 General App Improvements and error messaging updates 1.14.0 05/25/2022 General App Improvements and error messaging updates 1.13.3 04/26/2022 Bug Fixes and general improvements 1.13.2 01/18/2022 Bug fixes and Outage Map Updates 1.13.1 12/15/2021 In app payment functionality 1.11.0 10/30/2021 General Improvements 1.10.0 09/29/2021 General Improvements 1.9.2 09/08/2021